Install the app on your phone, enroll your credit/debit card and set the 4-digit 24pay PIN code.
For payment, follow these steps:
24pay is an application that allows you to pay with your mobile phone by enrolling your credit/debit card. Transaction security is provided by Visa/Mastercard technology and all transactions are processed by an authorized payment processor (Romcard).
Available cities and launch dates:
24Pay application ensures the level of security according to all rigors applied to electronic payment systems. The user payment information is stored within ROMCARD systems. All connections and communications are encrypted and secure.
Application access and transaction confirming is made by fingerprint authentication or by 4-digit 24pay PIN code. You can set a transaction limit for which authentication is not required, but for security reasons it cannot exceed 10 lei.
If you enter a wrong 24pay PIN code 6 times consecutively, all credit/debit card data will be erased. If the 24pay PIN code is lost, it can be re-generated within the application, based on the phone number authentication and SMS validation code, case in which the credit/debit card data will also be deleted (automatically).
Download the app from Google Play (Android) or App Store (IOS).
Install the app on your phone, following this steps:
To be able to make transactions, you must provide:
Accessing "Settings", you can always change your phone number, first and last name or email address.
To add a card, go to "Settings/Payment Details" and click "Add". You will be redirected to the payment processor's page (Romcard) . You will need to enter the following card details:
You can delete your card details any time. This action is irreversible and the card data will no longer be available. You can then enroll the same card or a new one, requiring you to enter again the card details on the processor page.
During the registration, you will be asked to set a 4-digit 24pay PIN code that will be used to login and confirm your payments. Do not share this code! You can always change the 24pay PIN code under "Settings".
Go to "Login", click "I forgot my 24pay PIN code" and follow these steps:
Be aware! For security reasons, your card data will be deleted, so you need to re-enter your card details under "Card". In case of 6 consecutive attempts of entering a wrong 24pay PIN, all card data will be deleted.
Go to "Login" and follow these steps:
Go to "Settings/Login and Security" and input your new phone number.
Confirm this change by entering the 24pay PIN code.
Fingerprint authentication is allowed after your first registration.
To initiate a payment using the 24pay app, you need to scan a QR code or get your phone over a NFC label.
By scanning the QR code using your mobile phone’s camera, or by approaching your NFC-compatible phone, you will be redirected to the selection window of product or service. After selecting the desired product or service, you will confirm the transaction. Payment will be made through the Romcard Authorized Payment Processor.
Depending on the type of product or service purchased, you will receive the order confirmation within the app.
In order to scan a QR code you need to enable the permission for 24pay app to access you camera and place the QR code in the desired area.
If your phone is compatible, you need to enable its NFC option under "Settings" and bring it close to the NFC tag.
All transactions made with the 24pay app are processed through the authorized payment processor (Romcard). Transactions that exceed the chosen limit will be confirmed using the 24pay PIN code or fingerprint authentication (for phones that have this feature). This limit can be changed, its value may be zero, but it cannot exceed 10 lei for security reasons.
Your credit/debit card data is stored on dedicated payment processor's servers (Romcard). 24pay does not have access or store your card data.
To purchase a ticket, go to "Public Transport" and scan the QR code displayed in the station or in the public transportation vehicle. If your phone is equipped with NFC technology, you can place it over the NFC symbol.
After scanning, you will select the desired travel ticket.
Once the transaction has been confirmed, the purchased ticket will be visible in “History”. This can be accessed in case of inspection and presented to the ticket controller.
If you want to send us your message go to "Send feedback".
Fill in the available application form by choosing the category your message refers to.
You can attach a photo from your phone gallery to your message, or you can take an instant picture and send it directly. You need to give the app permission to access your phone gallery. To be able to send a message, fill in the first name, last name and e-mail address under "Profile".
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